Last update: Mar. 31, 2023
Anyway, here we go:
The current Terms and Conditions (T&C) govern all the relations between us, the company ART & POLLO OÜ (commercial name TOSSIT) and you, the customer of the tossitgame.eu website.
Still following? Good!!
Acceptance of the T&Cs
When you validate your order, you declare to have read and understood these terms and conditions and you accept them without reserve. Do not validate otherwise. Do you want the scrabble link instead?
You are a natural person of age or you are the legal representative of a legal entity.
You are a minor... and you are reading these lines?! My God, the world has changed 🤨 (but that's good!). You can surf the site without any problem, however, you can NOT place an order without the authorization of your legal representative. (sorry)
Placing an order
You guarantee that the personal information given in the order form is accurate, up-to-date and sincere. They are binding on you and constitute proof of your identity.
After validation of your order (i.e. acceptance of your payment), you will receive a confirmation e-mail containing:
- a summary of your order and the expected delivery time
- a link to the T&Cs (in case you want to read them a second time, just for fun)
- a link to generate your invoice
Prices and payment
The prices shown include VAT, regardless of the European country. We reserve the right to change them as we see fit. The cost of delivery is included for some countries, or the amount will be indicated before the validation of your order.
Full payment is required to place an order. That's right! We entrust the management of payments and their security to our long-time partner: Stripe. (they also handle deliveroo, booking, etc. it's pretty secure). We do not store your bank details, so you will need to enter them each time you order.
In the event of a payment default or incident, or attempted fraud in the use of tossitgame.eu, we may suspend or cancel any order and delete the account if necessary.
We deliver in Europe, in Switzerland, in the United Kingdom, and around the world to the address indicated at the time of your order as "delivery address" (which may be different from the billing address).
The tossitgame.eu website mentions, for each product offered for sale, indicative delivery times according to the territories and delivery methods. Delivery is made within the time period indicated in the order confirmation email. If ever (you're still here? we were afraid) the stock is at zero, nada, que tchi, when you place an order, it means we are victims of our success. 🤗🤗 You will have to wait for restocking to be given the delivery date.
In case of a delay of more than 7 working days (a backorder period does not count as a delay), if the product has not been shipped, you can ask for a refund by email to issue[at]tossitgame[dot]eu. In case the order has been sent before we receive your email, we will refund the item(s) but not the shipping cost, upon receipt (by us) of the order in its perfect original condition (unopened package).
IMPORTANT, it is your responsibility to check the good condition of the parcel and the products when they arrive. Take photos before opening if necessary (afterwards it's too late) or refuse the package if it is likely to have been opened. A bit of common sense: we're talking about silicone parts that you'll be throwing around, don't overreact either 😏. Send your complaints to issue[at]tossitgame[dot]eu.
If the retained carrier is late, we can't be held responsible. Relax, it will be fine. ✌ Same thing if they lose your order, but we'll do whatever it takes to fix it super fast!
Right of return
You can withdraw from your order without giving any reason (snif 😥 ) within 14 working days from the date of receipt of your order. You must notify this by email to issue[at]tossitgame[dot]eu. You will receive an acknowledgement of receipt giving you the procedure to follow.
We will refund the products, NOT the delivery cost (€9), no later than 14 days after receiving your request. We will use the same payment method as the one used for the original order. We may defer the refund until we receive the product(s).
The products must be returned new, in their original packaging, and at the latest within 14 calendar days following the sending of the acknowledgement of receipt. You are responsible for the depreciation in value of the products resulting from handling.
In the same way, you can request an exchange. The same delay and the same procedure apply. If we do not have the desired reference we will let you know by mail.
Cancellation of your order
We do have the right to cancel your order and we will use it for any of the following behaviors:
- You are being disrespectful to one of our team members.
- You degrade our image online, you write comments on social media that do not reflect reality (we'll go beyond and sue you, no joke).
- You insult us. No refund, we’ll keep the full amount in compensation.
- You intend to use our products in a way that could degrade our image.
You benefit from a 2-year legal guarantee of conformity which allows you to ask us to repair or exchange the defective product(s) (normal wear and tear not being a defect), or failing that, a refund. In France, Belgium, Spain, Luxembourg, Italy and Romania you benefit from the guarantee against hidden defects. You have 2 years from the discovery of the defect to act, you will have to prove the hidden defect, by an expertise for example. 🧐
You will have to return the new products to us and we will inspect them. If the defect is confirmed, we will first try to send you a similar item, and then refund you in full if this is not possible.
You are a grown up, you are responsible for the use of our products and the use of the tossitgame.eu website. We advise you not to start a game on a police car 🚔, otherwise you do what you like. We will not be held responsible.
Be careful when you pay online, do not pay from a public terminal. If a clever person has put a script on it to copy your bank details, you will be left crying. Check for the padlock on the left hand side of the navigation bar when you pay, the site is secure.
You use this site at your own risk. It sounds scary when you say it like that, but you understand, you are solely responsible.
We make every effort to have the tossitgame.eu website accessible 24/7 and secure. However, in the event of force majeure, malicious acts, possible breakdowns of hosting providers, technical difficulties and slightly longer than expected maintenance periods, access to the tossitgame.eu website cannot be guaranteed.
We reserve the right to change absolutely everything on the tossitgame.eu website except your customer account and personal information. In case of suspicious behavior, we may close your account after having justified this closure by email.
TOSSIT is a registered trademark belonging to the company ART & POLLO OÜ. Let's make it simple, the slightest act of reproduction of the slightest content of this site without the written authorization of one of the active members of the team is quite simply forbidden. We will not hesitate to take legal action if necessary. Come and talk to us, it's so much easier, we don't bite.
Go back to square one 👉 click here 👈
Links and third party sites
Again, let's be very direct, if you click on a link that takes you out of the tossitgame.eu website, what you do on that third party site is absolutely none of our business, and we will never be held responsible for anything. On that note, happy surfing 🏄.
It is strictly forbidden to monetize all or part of the access to the tossitgame.eu website, as well as the information it contains.
Changes to the T&Cs & language
We reserve the right to change these terms and conditions as we see fit (as you can imagine, we get a kick out of it #worstjobever). The applicable conditions are those in force at the date of your order.
The language of interpretation is French (yes, you read it well, le français).
If you have a problem with your order, please send us your complaint first and we will find an amicable solution: issue[at]tossitgame[dot]eu.
Alternatively, the European Commission has set up an online dispute resolution platform: https://webgate.ec.europa.eu/odr/.
These T&C are governed by Estonian law.
In the absence of an amicable solution, and regardless of the origin of the dispute, disputes relating to the execution or interpretation of these T&C shall be submitted to the competent courts of Tallinn.
Here we are at the end, we more than deserved a break and some Tossits throws! You can be proud of yourself, you've read the whole T&C. We won't give you any medals for that either, stop dreaming.
Pssst, don't let the other visitors empty the stocks before you can order your set. Hurry up and place your order to add more fun to your life. Yes, that's right! 😇 Go back to your cart.